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Safe and legal fundraising

Being a fundraiser makes you a #HolidayHero and a vital member of our community of people supporting families facing tough times to have a holiday. 

Like any community, we need to work together to ensure that we keep each other safe, and also comply with necessary regulations. 

This page is for anyone who is running their own fundraising event, to make sure its run safely and lawfully.  

Family Holiday Charity cannot accept liability for accidents or damage, even when an event or activity is run to raise money for the charity. It is your responsibility to ensure you have the necessary licenses, permits and consents for your event.  

This page should give you all the information you need but please do get in touch if you have questions, we’re always happy to help – you can email hello@familyholidaycharity.org.uk or ring 0203 117 0650.  

Charity Fundraising Regulations

Charity fundraising is regulated by law, and there are fundraising Codes of Practice you must follow if they are relevant to your event or activity. 

The following websites are important:

Recording data and information

If you are keeping electronic (including email, web forms and social messages e.g. WhatsApp or Messenger) or paper records about people involved in your fundraising event, you must also ensure you comply with data protection law.  

3 key principles to consider:  

  1. Don’t collect information you don’t need (e.g. do you really need a date of birth etc)
  2. Don’t keep information longer than you need to (how long after the event?)
  3. Don’t share information about someone without their permission (e.g. with a supplier, someone else you know) 

You can find out more about UK data protection via the Information Commissioners Office - https://ico.org.uk/. If you are in the Channel Islands, Ireland or elsewhere in the world, you may have your own regulation you need to comply with.  

Fundraising Collections

Public Collections: If you are going to collect money in a public space, you must obtain a licence from your local authority. Sometimes these licenses are restricted and only so many will be granted to an organisation within a year, so do check.  

You will require branded collection tins or boxes so people can be confident you are legitimately collecting for Family Holiday Charity. These will be provided to you if you ask for them, along with instructions for how to seal the tins and manage the collection. 

You will also need to check if you need to have public liability insurance for your collection, as some local authorities may ask you for this to be in place, in addition to obtaining the license. 

 

Private collections: If you are collecting money on private premises (eg your workplace), you do not need permission from the local authority. You will though need permission from the premises owner before you undertake any fundraising. They may require you to have public liability insurance in place. The permission should be written and show who is responsible for collecting and banking donations, when and how the collections will take place, how the agreement can be ended and where any complaints should be made. You should also include information about how the site owner can obtain a copy of a receipt for donations you have made as a result of the collections. 

 

Door to door collections: Family Holiday Charity strongly discourages fundraising through door-to-door collections (including collecting from business premises and pubs). Primarily, we are concerned for the safety and wellbeing of those fundraising for us, but also, we have concerns over reputation and public trust. This note applies to as individual fundraisers.  

 

Collecting and handling cash: Please put plans in place to make sure you are safe if you are planning to handle or collect cash. This could include making sure cash is collected in sealed fundraising boxes or kept in a lockable box. You are strongly recommended to ensure that no one working with cash, either to collect, count or bank money does so alone.  

If you are approached by someone trying to steal cash, please don’t put up a fight – just hand it over and then call the police to report it as a crime. Your safety and wellbeing are important to us.  

 

Collecting and handling cash: Please put plans in place to make sure you are safe if you are planning to handle or collect cash. This could include making sure cash is collected in sealed fundraising boxes or kept in a lockable box. You are strongly recommended to ensure that no one working with cash, either to collect, count or bank money does so alone.  

If you are approached by someone trying to steal cash, please don’t put up a fight – just hand it over and then call the police to report it as a crime. Your safety and wellbeing are really important to us.  

Read more about how to behave when fundraising in the Fundraising Code (8.1 Collecting money or other property) via: https://www.fundraisingregulator.org.uk/code/specific-fundraising-methods/collecting-money-or-other-property 

This includes behaving in an appropriate way, for example not making anyone feel uncomfortable or anxious, behaving inappropriately, not making people feel guilty if they cannot donate, or ‘harassing’ them to donate (shaking your bucket or tin, for example, or following someone around).  

Please see Part 3 of the Fundraising Code

Paying in your fundraising

Once you have completed your collection, you can either – return the full bucket or tin to the charity (at your expense) or arrange to count the monies and bank it directly. 

If you plan to bank the money, we suggest you adopt the following procedure: 

  1. Find a friend or trustworthy person to join you.
  2. Open the seal on the collection tin, making note of the date that you did this.
  3. Count the money and make a written record of the amount you have raised. 
  4. Go to the bank (with your friend or trusted person) and deposit the money. 
  5. Send an email or letter to the charity confirming the amount you have collected, the bank you have taken it to and the date the money was paid in.
  6. Return the collection tin to the charity for re-use.
  7. Once we have received the funds and the collection tin, we will issue you a receipt.  

Where to bank the money.

Pay the money directly into the charity’s bank account:

  • Account name: Family Holiday Charity
  • Sort Code: 20 37 83 
  • Account number: 60355321
  • Reference: please use your surname or supporter number if you know this as a reference  

This is a Barclays Bank account. 

If you are unable to get to a bank, an option is to bank the income into your own account and make an online donation to the charity using the form on our website. It’s strongly advised that you do this in the presence of a colleague or other party who can verify that you have completed the transaction. Be aware that this means we pay a transaction fee, but direct bank transfer means we receive all of the money.  

How to behave when fundraising

Read more about how to behave when fundraising in the Fundraising Code via: https://www.fundraisingregulator.org.uk/code/code-2025  (Section 1).

This includes behaving in an appropriate way, for example not making anyone feel uncomfortable or anxious, behaving inappropriately, not making people feel guilty if they cannot donate, or ‘harassing’ them to donate (shaking your bucket or tin, for example, or following someone around). Always act politely, respectfully and with integrity.  

'Guess My Time' Sweepstake Guidelines

Guess My Time Sweepstake can be a fun way to collect contributions towards your fundraising target, but there are some basic rules that you must follow first

  1. The entry price must be the same for all participants.
  2. You need to decide before hosting your competition if the entry money will be split between the winner and the Charity, or if you are going to have a separate prize with all entry fees going to the Charity. Whichever approach you take, participants must be informed before they enter.
  3. The host cannot make a profit (i.e. funds must be donated).
  4. Office sweepstakes can only take place in one office with people in the same premises.
  5. You must not sell entry on the street or house-to-house. 

See also Section 11 of Fundraising Code for additional information - https://www.fundraisingregulator.org.uk/code/code-2025 

Safeguarding Children and Vulnerable Adults

It is vital that you consider the safeguarding of children and vulnerable adults attending, taking part of just as a spectator at your event.  A part of this is ensuring your event is well supervised, with specific consideration if children are involved. If a child or vulnerable adult would like to take part in your event, ensure you have written permission from a parent or guardian. You should also review Family Holiday Charity Safeguarding Policy.  

Any activities involving children must be age appropriate and have the proper permissions. Children should not be offered opportunities to take part in lotteries or sweepstakes.

You must take care to ensure you don’t take advantage of vulnerable people. See Section 5 of the Fundraising Code - https://www.fundraisingregulator.org.uk/code/code-2025  

Public Liability Insurance

If you are organising your own fundraising event in aid of Family Holiday Charity, you may need Public Liability Insurance. This will protect you against claims around injury, property damage and other problems that may arise. Do remember that Family Holiday Charity does not have any liability for the event, related accidents, damage, or any losses, even when the event is run to raise money for the charity.

When hiring a venue, insurance is sometimes included in the hire fee, but do check this, and check if any equipment you hire is covered.  

Food and Drink

If you are planning to have food or drink at your event, it’s important to follow the rules for the safe handling of food. There are basic guidelines you can follow for the safe preparation, handling, storage, cooking of food. You should also clearly label food for the benefit of allergy sufferers and people with specific dietary requirements.

In England, Wales, the Channel Islands and Northern Ireland, please visit Food Standards Agency (https://www.food.gov.uk/) and in Scotland Food Standards Scotland (https://www.foodstandards.gov.scot/).  

Please ensure you are clear about any requirements to have a license or permission to sell food or soft drink in a public place.  

If you are using a professional caterer, check they have Public Liability Insurance and are certified in the safe handling of food. 

Alcohol: Strict rules govern the sale of or provision of alcohol at events and activities. Please refer to your local authority for the necessary information or permissions.

First Aid

There are lots of factors that may mean you need to consider first aid requirements at your event – how many people? Is it high risk (e.g. swimming, running).  Start by writing your risk assessment and identify the risks. This will help you decide if you need a first aid trained person on hand or need to engage the services of a professional first aid provider.   

If you are using a venue for your activity, check whether the venue has first aid cover. 

If you need to engage the services of a professional, check their credentials – are they endorsed by Care quality Commission, affiliated with other regulatory bodies? 

Licences

Music: If you are intending to play live or recorded music you may need a licence.  In the UK, please check with PPL-PRS - https://pplprs.co.uk/ and also check if you need a public entertainment license (https://www.gov.uk/guidance/entertainment-licensing-changes-under-the-live-music-act).  

 

Alcohol: If you are serving alcohol you may need to apply for a licence if your chosen venue doesn’t have one in place. It will depend on where you are and how many people are attending.   

In England and Wales you may need temporary events notice (https://www.gov.uk/temporary-events-notice) via your local authority. In Scotland and Northern Ireland you may need an  

Occasional Licence (https://www.gov.uk/occasional-licence-scotland, https://www.gov.uk/occasional-licence-northern-ireland)  

 

Raffles and Auctions:  Strict laws apply to raising money via raffles and lotteries and they usually require a license. Check with your local authority to find out how to make an application. You can read more about activities and types of licence via the Gambling Commission website - https://www.gamblingcommission.gov.uk/public-and-players/guide/fundraising-prize-draws-raffles-and-lotteries 

Filming & Photography

If you are intending to photograph or video your event you will need to tell people attending and display a clear notice that tells people you are taking photographs or video. You must clearly specify how people who do not want to be photographed of filmed can opt out and tell you they do not want to feature. You must comply with their request and ensure anything you publish does not feature them, or they are obfuscated in any images you publish.

Risk Assessments

Completing a risk assessment is best practice for anyone involved in organising an event. The process is helpful to make sure you have everything in place to keep everyone safe and healthy, as well as making sure you are compliant around safeguarding, insurance etc. 

The purpose of a risk assessment is to identify any hazards, put in place measures to reduce or manage the risks to anyone (working, taking part in, attending). There is excellent advice on how to do this via Health & Safety Executive https://www.hse.gov.uk/simple-health-safety/risk/index.htm for UK, Channel Islands and the Isle of Man.  

Make sure everyone involved in the event is aware of any potential risks, or requirements for taking part – such as being fit if for a race or having undertaken training – or any specialist equipment needed.  

If you are working with third party suppliers, you can ask to see their risk assessments, documentation and public liability insurance before you start working with them.  

Also note that Family Holiday Charity cannot accept responsibility for the safe conduct of your fundraising event activities. As the organiser, you must ensure that the necessary steps are taken to protect the health and safety of event participants, spectators and those working at or volunteering at the event. This includes carrying out risk assessments, providing necessary safety equipment and the supervision of spectators and participants. We reserve the right to advise against your fundraising activity or event if we consider it to be too high risk, or a potential risk to our reputation or is against values.  

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