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Contact Us

Hello! Thanks for getting in touch! Whether you want to fundraise for us, talk about a holiday you have referred someone for, or have another question we’d love to hear from you. Please find all our contact details below.


Phone: 0203 117 0650

Address: 7-14 Great Dover St, London SE1 4YR

General Enquiries

  • If you have a general enquiry and you're not sure who's the best person to speak to, please call our main number – 0203 117 0650 – one of the team will be happy to help!  

Referral Enquiries

  •    If you are referrer with a query about a family holiday, please log in using this link, or call the team via 0203 117 0650 and select the relevant option to speak to Jax, Miranda or Elly. 
  •   If you have not yet registered as a referrer and would like to know more, please visit this page to learn more and register. 

If you are a family

  • If you are a family asking about how to be referred for a holiday, please visit this page for advice. Please note that we only accept applications for a family holiday via a referrer. The page offers you advice about who you could approach to refer you for a holiday.


  • If you have an enquiry about fundraising, please email or call the team via 0203 117 0650, and Mags or Coral will be happy to help

Fundraising Partnerships

  • If you would like to join us a fundraising partner, please email or call the team via 0203 117 0650 and ask to speak to Victoria.

Press and Media

  • If you are interested in talking to us for an article, broadcast media or looking for a quote, please email or call the team via 0203 117 0650 – Mags or Kat will be happy to talk to you.

Charity Information:

Family Holiday Charity is a registered charity in England and Wales (800262) and Scotland (SC048203). Registered Company Number 02301337.

We are registered with the Fundraising Regulator.